Five Mistakes to Avoid When Choosing a Restaurant POS System

Estimated Time to Read: 3 minutes

The modern POS system for restaurants is no more a cash register. It offers online payment support with record and inventory management and does many chores in minutes that could otherwise take hours of grunt work.

However, the transition from a manual operation to a software-based system can turn out to be a nightmare if you choose an indecent POS system.

So, how do you select the right POS system?

Well, here are five mistakes to avoid while choosing POS software for your restaurant business.

#1 Ignoring the Compatibility

A POS system for restaurants is a combination of both the hardware and its compatible software. If you take any one of them out of your consideration, it will cost you more than setting up a new POS software.

Don’t make the mistake of buying hardware and software without verifying their compatibility. This creates issues in either setting up or working on the POS software.

To ensure your system is an error-free one, always check the hardware and software compatibility of the software you intend to use.

Ideally, you should buy both hardware and software systems from the POS software provider because you might not have the required technical knowledge of the system. And if you purchase from two different providers, you might get compatibility issues between the hardware and software parts.

#2 Considering the Cost as a Deciding Factor Only

Do not make decisions only based on price as it may not give you the best results.

While purchasing a POS system for restaurants, you should consider various factors such as ease of access, price, usability but your primary focus should be on the features.

If your POS software doesn’t offer the features you need, then it has no real benefits of being pocket-friendly.

To select the right software, first, you should analyze the necessary services and tools you require in the POS system. And then only, select a POS software that offers all those functionalities. And as the last checkpoint, select which on them can save you some money.

In this way, you can identify the right POS system that meets your requirements without wasting your hard-earned money as well.

#3 Not Considering Support

Instant and convenient support is important for any restaurant business using a POS system, but some business owners do not pay significant attention to the support quality of the POS software provider.

They either don’t recognize customer support as a key factor or don’t want to pay for it. In both cases, they miss out on a necessary aspect of choosing the right POS system for their restaurant.

Don’t make the same mistake.

You wouldn’t want to see yourself holding a call for good 30 minutes, ask them how to get started with a payment method?

Long story short, you should never ignore considering customer support. Make sure the POS provider is offering 24×7 support. Look out for their service reviews, take references from them and ask existing customers to get the best idea about it.

#4 Looking for Unnecessary Features

Some POS systems come with basic functionality while the others offer advanced features. Small restaurant owners, especially the ones who plan to get their first POS software, plan to go for the one that offers advanced functionality most of the time. Don’t make the same mistake.

You should only go for the features that you require and not the ones that you never get to use in your business. A POS system for restaurants with a lot of functionalities may look like a great choice at first but not when you start getting confused while using your POS software.

#5 Not Asking Critical Questions

Many restaurant owners get hooked to the sales pitches by POS software providers and later on, they regret making bad choices. They never ask questions. That’s a big mistake.

You should get answers to the following questions to make the right choice:

● How long have they been in the business?

● Are there any hidden charges?

● Is the price break-up easy to understand?

● How strong security measures they offer?

● Do they offer software, hardware, or both kinds of supports?

● How often do they release updates to keep the system up-to-date?

So, do you have any questions?

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